If, for quality reason or other production or shipping error, you decide not to keep your purchase, you may return it for an exchange or full refund of the cost of the artwork within fourteen (14) business days of the reception of delivery. You will, however, be responsible for covering return shipping costs and making all return shipping arrangements. We recommend that you re-pack the artwork in its original packing materials and container. All returns must be received in their original condition. If you decide to cancel an order before having received it. Please notify us immediately of your decision at (718) 938-6588 and (718) 548-1089 or via e-mail. You will be responsible for charges incurred for shipping. At your instruction, we will either refund the purchase price to your credit card account, or apply the credit to your next purchase.